By Lance Concannon, UK social media lead at Text 100

Speak to any senior corporate comms exec about the barriers that prevent them from using social media more in their organisation, and I guarantee that the issue of ‘risk’ will usually come close to the top of the list. This raises a couple of questions; what exactly are the risks posed by social media, and how can we negate, or at least mitigate, them?

What if people say bad things about our brand?

People often think that creating social media channels for the brand will add fuel to the fire of criticism, but that really doesn’t make any sense. Almost all brands have detractors, and social media makes it easier than ever for those detractors to share their opinions online and there’s not a lot you can do to stop that. (more…)

By Christer Holloman author of ‘The Social Media MBA’ 

For how much longer will we call ‘smartphones’ just that and not simply ‘phones’? ‘Smart phones’ will be the de facto standard in a not too distance future (it’s already the case in certain clusters), the long name will eventually be made redundant. The same will now happen to the words ‘Social Media’. (more…)

A big thank you to those that attended the Social Media World Forum in New York.

Also a special thank you to all the speakers, sponsors, exhibitors & media partners we enjoyed working with you and look forward to meeting you all again next year!

Greg Cargill kicks off the Social Media Hub with the Fundamentals of Social Media.

Panel Discussion: Examining strategies for using social media for business to business marketing

Chairman/Moderator: Joshua March, Co-Founder,  Conversocial 

 Linette Gomez, Senior Director, Internet Marketing – Social Media,CA Technologies
Jeannine D’Allegro, Marketing Director, Social & Digital Engagement Strategy, Dun & Bradstreet
Price B. Floyd, Vice President of External Engagement and Digital Strategy, BAE Systems

Keynote Panel Discussion: What is Social Reputation and why this should matter for your business

Chairman/Moderator: Joshua March, Co-Founder,  Conversocial 

 Garth Holsinger, VP of Sales and Business Development,Klout 
Ted Rubin, Social Marketing Strategist & Brand Evangelist & Chief Social Marketing Officer,Collective Bias
Paul Papadimitriou, VP + Principal Analyst, Constellation Research
Jason Wellcome,  Head of Digital Group, Weber Shandwick

Networking bar

Social Media Hub chair Greg Cargill introduces Adam Singer from Lewis PR

Exhibition

Some great discussion this morning at SMWF in New York, Ted Rubin, social marketing specialist and social media entrepreneur Pete Shankman hosted an engaging discussion about how the meaning of the word ‘friend’ is being warped by peoples’ use of social media.

Clicking on a box does not make us friends, was the gist, and the way the immediacy and ease of connection is ameliorating the term friend had the panellists concerned. “I want 2012 to be the year of taking back the word friend,” said Ted Rubin. (more…)

Companies in the social media space are constantly looking for advice and new ways that they can make sure their efforts in the space are working. While there are no definitive answers, as every company’s goals will require different methods of showing success, there are a few tips that can be followed for guidelines along the way

The following is 10 tips that I’ve learned from the fantastic community that participates in #SMmeasure. #SMmeasure started off as a weekly Twitter chat that I’m fortunate to host. It has since turned into a community that shares interesting articles and ideas throughout the week, but still gather to chat for an hour every Thursday at noon(EST)/9am(PST). This list is the second part in this series. If you missed part one, be sure to check out our first 10 tips learned through #SMmeausre here. (more…)

Kyle (Young Eul) Kim, Head of Open Platform/Director for SK Communications – Cyworld has just confirmed that he will taking part in the social gaming panel at this year’s SMWF in Singapore.

The panel will be addressing the Asian online gaming market and how these games can be monetized.  Kyle will be sharing his experience of  the  NATE/Cyworld open platform that he is currently working on.

The panel will be taking place on the afternoon of the first day at 1630 and will cover the points below:

1630    Panel: Monetizing social games & virtual currency

• The world online gaming market / the Asian online gaming market : specificities & similarities
• What is the market for virtual goods and services?
• Challenges of monetizing games – delivering revenues from virtual currency
• What opportunities exist for brands within social gaming?
• The importance of engagement and personalization – understanding users motivations

Since working for Cyworld Kyle has played a significant part in developing Cyworld as a more social platform and is very interested in Social Media, Social Networking, product management and collaboration.

If you would like to be considered as a speaker at this year’s SMWF Asia, check out our speaker submissions guidelines here

Below Huzu asked brands and agencies from the Social Media World Forum March just gone ‘Why Are some brands still reluctant to put spend into Social Media Marketing?’

The Brands’ Perspective

Huzu is a social media technology company. Licensing its white-label social media platform to brands and agencies. Allowing them to provide their customers with an engaging community and reducing the cost of building the technology in – house. The platform is flexible and can be customised for each brand, with functionality that includes profiles, forums, video, blogs, picture galleries, friends network, calendars, instant chat, plus Facebook share and connect, amongst others. Designed with easy-to-use administration and content management tools, Huzu also benefits from fully controllable ad space. TUI, Eircom, Racing UK and Durex have built successful communities using the Huzu social media platform.

Twitter has become one of the quickest platforms for the distribution of the latest breaking news, the “retweet” function allowing instant spread of breaking news.  A ‘tweet’ can be “retweeted” just a few times, yet reach a huge number of users.  This goes further toward strengthening the six degrees of separation theory. That is, the mechanism of the “retweet” has given every user the power to spread information broadly.

The Haiti earthquake disaster is an example of breaking news being announced on a global scale through Social Media.  Within minutes, images and comments were quickly uploaded.

Twitters ability to offer minute by minute or even second by second updates and commentary has meant journalist are quickly realising the power social networks hold.

The question going forward will be how can news distribution channels utilise and maximise this new form of instant information into their platforms and existing channels, to keep their readers & subscribers informed and prevent them using social network platforms as their source of news

To read more on the subject please visit technologyreview.com: Click here

Social Media World Forum Asia is back for 2010!  The event  will be taking place at the larger venue – The Suntec Conference Centre on the 22nd & 23rd of September 2010, before the F1 Singapore night race, allowing people to stay over the weekend and visit the race, and enjoy the parties

New look website launched

The team have been working hard over the last few weeks and have just launched our new look website www.socialmedia-forum.com/asia

The website has a vibrant new look, new content, significant updates and features to provide a more engaging and interactive platform for event attendees to network and connect before and after events.

So who is going to be speaking?

Some of the speakers already confirmed include:

•             Blake Chandlee, VP & Commercial Director, EMEA, Facebook
•             Lito S German, Marketing Director, BMW
•             Jeremy Khoo, Deputy Director, Marketing Communication and loyalty, NTUC Fairprice
•             Derek Yeo, Head of Corporate Marketing & Ancillary Finance, Tiger Aviation
•             Argha Sen, Head of Marketing & CRM, Toys R Us (more…)

Joe Hughes, Research & Insight Manager,Yomego

A large brand said to us recently that it wasn’t considering a social media strategy, because if you “get the product right, the rest will take of itself”. It was taking a ‘trust to luck’ approach, relying on spontaneous word of mouth recommendations to drive users of its product.

In one way, it has a valid point. If a product is good enough, people will recommend and promote it to each other – whether they talk about it online or offline. Equally, if the product isn’t up to scratch, no-one will buy.

But social media isn’t just about one-way promotion. The scope for customer engagement, and actively building reach, positive reputation and loyalty is huge. Social media is driving customers to consume more offline. (more…)