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View Speaker Profiles Gert Wim ter Haar, Social Media Hub Manager, KLM Royal Dutch Airlines
Gert Wim ter Haar, Social Media Hub Manager, KLM Royal Dutch Airlines
Responsible for 24/7 social media service on Facebook and Twitter. Answering to all customer related to both flight bookings and the company itself. Aiming to respond within the hour and to offer a solution within 24 hours.
Social Media World Forum events are 2 day digital, online and mobile marketing conferences. Providing advice and insight around how to engage customers, manage brand perceptions, empower employees and open new un-tapped audiences through diverse social media channels.
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